HSBC CI & IoM

Content rating
Everyone
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Enjoy a unique interactive experience alongside HSBC CI & IoM. HSBC introduces cutting-edge innovations supporting APPzone. Browse Finance now.

Easy Ways To Download HSBC CI & IoM

Your new Mobile Banking app is the quick, convenient and secure way to manage your finances.

Download it today and you can:

• Log on quickly and securely with your fingerprint
• View your local and globally-linked account balances
• View your statements and documents
• Manage your transactions and send money to existing payees
• Generate Security Codes using your fingerprint to access Online Banking and make payments

You can even use our new Mobile Banking app to manage your global HSBC accounts outside the Channel Islands and Isle of Man.

How to log on to Mobile Banking:

• If you’re already registered for Online Banking, you can use your existing details
• If you’re not yet registered, please visit https://ciiom.hsbc.com/register/

Enjoy the freedom of banking on the go by downloading our new Mobile Banking app today.

This App is provided by HSBC Bank plc, Jersey Branch for the use of existing customers of HSBC Channel Islands and Isle of Man only. Please do not download this App if you are not an existing customer of HSBC within the Channel Islands and Isle of Man.

HSBC Bank plc, registered in England and Wales number: 14259. Registered office 8 Canada Square, London, E14 5HQ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

HSBC Bank plc, Jersey Branch is regulated in Jersey by the Jersey Financial Services Commission for Banking, General Insurance Mediation, Fund Services and Investment Business.

HSBC Bank plc, Guernsey Branch is licenced by the Guernsey Financial Services Commission for Banking, Insurance Intermediary and Investment Business. In the Isle of Man HSBC Bank plc is licenced by the Isle of Man Financial Services Authority.

Please be aware that HSBC Bank plc, Jersey Branch, HSBC Bank plc, Guernsey Branch and HSBC Bank plc with in the Isle of Man are not authorised or licensed outside of Jersey, Guernsey and the Isle of Man for the provision of the services and/ or products available through this App. We cannot guarantee that the services and products available through this App are authorised to be offered in other jurisdictions.

This App is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted.
A brand new app with speed and reliability at the heart of its design.
Updated on
Jul 15, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

3.7K reviews
Pyphoon
May 17, 2026
Since 10th of May, 2026, I can no longer open the app. Opening the app causes it to instantly close down. I have tried removing the cache, updating the app (no updates), reinstalling the app. This occurs on the Samsung S25 Ultra. Phone is also up to date. Even the staff in the bank have noticed several users have experienced this issue..
4 people found this review helpful
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Jack Saunders
May 11, 2026
constant problems. can't transfer here, can't transfer there. awful. I've been with HSBC for a long time and I'm disappointed in how minimal stuff you can do. I think its time they update the app completely. make it worth using, if not I'm gonna change banks to a more reliable one.
2 people found this review helpful
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Martin Heaney
May 26, 2026
For the last 2-3 weeks the app fails to open unless I clear data and complete the setup process each and every time. I have reported to our branch who have also logged a complaint last week and not heard anything further. Devs need to sort this as it seems to be affecting quite a few people now.
1 person found this review helpful
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What’s new

This update includes small enhancements and bug fixes to improve user experience.